Business Travel Consultant Out of Hours
37.5 hours per week
Benefits
-Fully remote working
-25 days holiday
-Salary up to £38k
4 shifts per week, typically 2 midweek and 2 weekend
Shift patters are Mon - Fri - 1800-0130 or 0100-0830, except Fri to Sat shift when it is0100-0930 / weekend shifts are 0900-1730 / 1700-0130 / 0100-0930
Currently one full weekend off every 5 to 6 weeks - could be less but given their current capacity this is more typical.
Shifts can run over during the weekend - not unusual for an OOH’s team
Business Travel Consultant Duties:
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Provide support and excellent customer service to clients ensuring clients receive outstanding level of service provided.
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Book all aspects of urgent Travel that is required, including flights, car hire, hotels & transfers.
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Responding to emails & calls off clients received outside of office opening hours
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Monitoring and actioning the GDS queues
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Assisting with some administration duties
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Complete handovers to provide a seamless customer experience.
Essential Requirements:
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Business Travel experience is essential
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Fully proficient on a GDS Ideally Native Sabre
Please note only suitable candidates from a business travel background with GDS experience will be considered for this post.