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Business Travel Support Agent

C&M Travel Recruitment
Posted a day ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Business Travel Support Agent position is available at a global travel organization, requiring a hybrid work model with three days in the London office.
  • The role offers a salary of up to £40,000 and requires a minimum of 5 years of experience in the travel industry.
  • Candidates should possess knowledge of Amadeus and Galileo systems, along with strong fares and ticketing expertise, ideally in both corporate and leisure travel.
  • Duties include supporting independent consultants, managing helpdesk requests, assisting new advisors, and quality checking bookings.
  • Benefits include a pension plan, 25 days of holidays, Bupa health coverage, up to a 5% bonus, and life insurance.

Business Travel Support Agent - Required for this global travel organisation. You will be working on a hybrid basis with 3 days in a London office, salary up to 40k. Experience wise, they are looking for 5 years travel industry experience, knowledge of Amadeus and Galileo, strong fares and ticketing experience, ideally a mix of corporate and leisure.

Business Travel Support Agent Duties-Supporting the companies independent consultants who look after both corporate and leisure clients-Actioning requests sent over to the helpdesk, such as issuing/reissuing and refunding complex airline tickets, help advisors with systems such as concur,Dophone etc, help with ADMS, GDS issues, both amadeus and galileo-Assist new advisors with setup and run training sessions-Manage the UK hotel inbox-Support advisors with NDC requests-Quality checking advisors bookings Business Travel Support Agent Skills Required-Minimum 5 years business/leisure travel experience-Excellent Amadeus and galileo knowledge-Strong fares and ticketing knowledge-Good British rail and European train knowledge-Good knowledge of ConcurAdditional information-Monday to Friday role, 3 days in a central London office-Benefits include pension, 25 days holidays, Bupa, up to a 5% bonus, life insurance plus many more If you are interested in the above role please apply online or send your cv to   

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.