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Are you passionate about luxury travel and exceptional guest experiences?
As a Personal Cruise Consultant, you will serve as the expert guide for clients looking to explore the world aboard our clients award-winning cruise ships. This role is perfect for a sales-driven individual who thrives on building lasting relationships, delivering tailored recommendations, and creating dream Trips.
Key Responsibilities:
- Exceed sales and service standards consistently.
- Identify and close sales opportunities via phone interactions.
- Engage with prospective and repeat guests to understand their travel aspirations and recommend itineraries.
- Deliver personalised service through phone calls and emails
- Develop and maintain strong relationships with clients, fostering loyalty and repeat bookings.
- Stay informed about current promotions, luxury destinations, and shipboard offerings to provide accurate and enticing details.
- Achieve and exceed sales targets through exceptional service and expert product knowledge.
- Collaborate with the reservations team to ensure seamless booking experiences for guests.
- A competitive salary with uncapped commission potential.
- Opportunities to explore the world through discounted travel benefits.
- Comprehensive training to deepen your understanding of luxury cruising.
- A supportive team environment focused on professional growth and excellence.
- Access to exclusive tools and resources to enhance your performance.
- Proven experience in sales, hospitality, or luxury travel consulting.
- Strong communication skills with a passion for customer service.
- Self-motivated and results-oriented with a track record of achieving sales goals.
- Knowledge of global destinations and a love for travel.
- Ability to thrive in a fast-paced environment while managing multiple priorities.
