CRUISE CONSULTANT

CRUISE CONSULTANT

CENTRAL LONDON - HYBRID

UPTO £32,000 DOE + UNCAPPED COMMISSION (OTE £60,000+)

Fancy a few weeks in Prague for your induction and training - course you do!

Our Customer:

Winning another award just last week (Wanderlust) our customer specialises in extraordinary travel, offering unique and life-changing journeys.

They are currently seeking a dedicated and dynamic Cruise Consultant to join their London team.

In return for your travel sales skills, you’ll receive a competitive salary and enjoy an uncapped commission structure that rewards your success.

Join this exciting team and make your mark as a Luxury Cruise Consultant with one of the most respected names in travel.

Job Description:

As a Cruise Consultant, you will be at the forefront of guest interactions, bringing these incredible journeys to life from the very first call.

• Your role is to sell these amazing journeys and you’ll be richly rewarded for doing so
• You’ll undergo an exciting 6-9-week orientation, most of which will be in Prague (or they may consider London) to build in-depth knowledge of our client’s products and sales standards
• You’ll be responsible for engaging directly with both B2B and B2C guests, offering expert advice on destinations, upgrades, and enhancements to ensure unforgettable experiences
• Using effective sales techniques to understand guest needs, converting inquiries into confirmed bookings, and reaching or exceeding sales targets
• Communicating and tracking guest feedback to proactively improve processes, collaborating with global colleagues on service enhancements
• Offering personalised recommendations on suite upgrades, excursions, and pre/post-trip add-ons
• Handling sales calls and overflow service calls, enhancing your understanding of the complete guest journey

Experience Required:

• Minimum of 3 years in a similar sales role, within travel
• Proven success in achieving KPIs and delivering high-quality guest service
• Target driven
• An enthusiasm for travel and a commitment to delivering memorable experiences
• Proficiency in Microsoft Office, CRM systems, and travel reservation software

Benefits and Perks:

• Competitive base salary with uncapped commission potential
• Full training program and familiarisation trip within 9-12 months
• Attractive benefits, including 25 days holiday, a free annual holiday for you and a partner, pension, healthcare, and life assurance
• Flexible working: Hybrid option available after training, typically 3 days in the office, with office-based work required during peak periods

Click here to apply for this Cruise Consultant, travel industry job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.IMPORTANT

1. If this role ticks your boxes and you’ve got the relevant experience, then click and apply
2. If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now www.ambitionstravelrecruitment.com
3. Due to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles
4. Please visit our website www.ambitionstravelrecruitment.com for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.