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Entertainment Travel Consultant
London - Hybrid (Once monthly on-site at client offices and company required)
We are undergoing an exciting period of growth as worldwide travel continues to grow. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you.
With us your people are at the heart of everything we do. We know that our diverse team is the reason the company is a Disability Confident Employer.
BENEFITS
-Hybrid working (3 days in the office, 2 days working from home, which may change once you pass probation)
THE ROLE
An exciting and rare opportunity has arisen within the entertainment travel sector for market leading music label. Conduct business in a creative and diverse manner whilst adhering to the company procedures and guidelines. You will be required to collaborate with the Operations Manager as required to support the business objectives.
SKILLS REQUIRED
· Confidence in dealing with VIP clients and senior stakeholders
· Experience working on an entertainment/VIP account
· Being able to work around unforeseen circumstances and be creative with finding on the spot solutions
· Good supplier engagement within entertainment travel
· Groups and events experience
· Problem solving with a process improvement approach
· Proven attention to detail and quality standards
· Extensive industry experience in all areas of the reservation process
· Sound, proven SABRE GDS skills with an excellent understanding of fares and ticketing
· Ability to turnaround fare recalculations and ticket re issues quickly
· Able to work independently and use own initiative to resolve problems and find a solution
· Highly organised, ability to plan, prioritise and multi-task under pressure
· Strong communication skills demonstrating a pro-active response to client servicing at all times
· Interpersonal skills
· Team player, resilient and adaptable with the ability to remain calm and patient
· Adept using Microsoft Office Software such as: teams and sharepoint
EXPERIENCE AND QUALIFICATIONS
· Proven advanced industry experience in all areas of travel management operations is essential (minimum 5 years Business Travel experience)
· Sound, proven SABRE skills with the ability to manage multiple reservations and PCC’s
· Excellent understanding of fares and ticketing to BA 2 level or equivalent
· Extensive industry experience in all areas of the reservation process
· Previous experience with the Entertainment sector essential
· Previous Group experience essential
- Annual Volunteer Day Leave to support a charity/cause of your choice
- Offsetting all the employees’ travel
- Partnership with South Pole - supporting sustainable community projects (local & global)
- Paperless office initiatives & recycling options
