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Operations Manager

C&M Travel Recruitment
Posted 21 days ago, valid for 3 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Regional Operations Manager (EMEA) position is a fully remote role with a global travel management company, responsible for leading a team across Europe.
  • Candidates must have senior-level operations management experience in a Travel Management Company (TMC) and experience in developing remote teams.
  • Key responsibilities include driving process improvements, supporting the rollout of new Online Booking Tools, and ensuring SLA's are met while maximizing profits.
  • Fluency in English is required, and knowledge of GDS systems, particularly Sabre, is preferred; additional languages are a plus.
  • The role offers a competitive salary based on experience, along with bonus potential linked to KPIs.

Regional Operations Manager (EMEA), Business Travel, Remote. A fantastic opportunity to join this global travel management company (TMC) where you will be responsible for leading a geographically dispersed team across Europe. This role will be fully remote from any location across Europe. Regional Operations Manager Responsibilities

  • Leading and developing a team of travel consultants across Europe.
  • Drive process improvements, efficiency's and standard operating procedures whilst being sensitive to local market differences.
  • Support with the roll out and adoption of new Online Booking Tools.
  • Work cross-functionally with out of hours team, account management and the wider business.
  • Support with the implementation of EMEA wide clients.
  • Audit and analyse performance, financial and quality ensuring a consistent level across all accounts.
  • Ensure SLA's are met and profits are maximised.

Regional Operations Manager Skills Required

  • Must have senior level operations management experience gained in a Travel Management Company (TMC).
  • Experience leading and developing a remote team.
  • Strong knowledge of GDS (preferably Sabre), NDC and Online Booking Tools.
  • Experience of driving efficiency measures and process improvement.
  • Strong cultural awareness both in terms of internal stakeholder management and external clients.
  • Fluent written and verbal English language skills; any additional languages would be advantageous.

Regional Operations Manager Additional Details

  • The role can be fully remote from anywhere in Europe
  • A competitive salary, dependant on experience plus bonus potential linked to KPI's

Don't keep a good thing to yourselfWe grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.