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Operations Team Leader

C&M Travel Recruitment
Posted 9 hours ago, valid for 22 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Business Travel Team Leader – Exciting new opportunity to join a successful Travel Management Company as the senior member of their corporate travel team.Salary £45,000 - £46,000. Role is office-based in London 3 days per week and 2 from home. Candidate must be fully conversant using a native GDS      Business Travel Team Leader duties:

  • Support senior management with the operations of all corporate travel to achieve an effective and profitable operation.
  • Supervise the team of Business Travel Consultants and provide operational assistance, mentoring and coaching.
  • Oversee all VIP accounts.
  • Monitor PNR’s in Galileo to avoid profit loss and manage queues to stay on top of ticket deadlines
  • Manage relationship with clients: attendance to meetings, oversight of all travel arrangements
  • Negotiate optimal rates from suppliers to reduce cost to client and increase profitability.
  • Assist team with complex travel itineraries, ticketing, refunds and reissues.
  • Work with the Ops Manager and Account Management team in their comms with clients.

Business Travel Team Leader  skills required:

  • Substantial business travel experience as a senior team member
  • Strong knowledge of a native GDS
  • Ticketing and reissuing experience
  • Experience of building strong client relationships
  • Previously lead, supervised or organised teams

Business Travel Team Leader additional info:

  • Working between 0830-1830 on a small shift pattern working either 8.30am-4.30pm, 9.30am-5.30pm or 10.30am-6.30pm.
  • Excellent benefits available for the right candidates with bonuses and incentive payments on top
  • Excellent opportunity to progress in this global company

If you are interested in the above role of Business Travel Team Leader  and you have experience the requisite experience, please call Mark on or send your cv to  

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.