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Travel Cruise Consultant Luxury Cruises

Antella Travel Recruitment
Posted 16 days ago, valid for 7 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Travel Cruise Consultant position offers a base salary of £35,000, which is negotiable based on experience, along with bonuses and benefits.
  • This role is based in Central London and operates on a hybrid working model, requiring one Saturday of work per month with no Sunday or Bank Holiday shifts.
  • Candidates must possess previous reservations and customer service experience within the travel industry, specifically dealing with luxury products.
  • The consultant will be responsible for managing cruise travel requests, making bookings, and addressing pre-departure and post-holiday queries for discerning clients.
  • The company provides a competitive benefits package, including 23 days of holiday plus 8 bank holidays, pension contributions, and opportunities for familiarization trips.

Travel Cruise Consultant

Base Salary £35,000 (negotiable based on experience) + Bonus and Benefits

Hybrid - Central London

Our client, a luxury a luxury cruise specialist, is a customer service focused cruise consultant who has the experience of dealing with top end discerning clients.

They are an award-winning cruise operator selling some of the world's most luxurious cruise operators and have a reputation for delivering excellence.

The role involves dealing with cruise travel requests and making bookings from both new and repeat clients.

Candidates must have previous reservations and customer service skills gained within the travel industry selling a luxury travel product with a focus on attention to detail whilst working under pressure.

Monday to Friday working hours, one Saturday per month. No Sundays or Bank Holidays.

This role is offered on a hybrid basis - Central London

Travel Cruise Consultant Duties and Responsibilities

Booking all aspects of the client's cruises as well as making amending to existing reservations

Checking availability and confirming cruise options availableDealing with any pre departure or post-holiday queries

Processing guest information and special requests

Working to targets whilst delivering excellent customer service.

Travel Cruise Consultant Skills and Attributes:

Previous reservations or customer services experience dealing with top end clients gained within the travel industry

Ability to develop rapport with a discerning client base

Good telephone manner and communication skills

Good Customer Services skills

Travel Cruise Consultant Salary Benefits:

To £35,000 (negotiable depending on experience)

Company based bonus

23 Days Holidays + 8 bank holidays

Fam trips

Pension

Hybrid working

For a full confidential discussion on this Travel Cruise Consultant role, please apply a member of the team will be in contact to discuss your application.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.