Xplan Product Analyst

We are currently seeking an XPlan Product Analyst to join our client in the financial services industry. This is a permanent position, with the flexibility to work from home. As a XPlan Product Analyst, you will play a crucial role in managing all the product changes into our client's core adviser facing and internal operational systems.

• Provide subject matter expertise and support change delivery through system configuration aligned with the change backlog.
• Support the system by working on service tickets and liaising with suppliers to provide excellent customer service
• Conduct business process and systems analysis and implement changes that align technology solutions with business objectives and roadmaps.
• Formulate and define systems scope and objectives, based on end-user needs and an understanding of business systems, applications, and industry requirements.
• Identify, capture, and develop requirements (functional and non-functional) providing documentation and business rules to support the requirements throughout the project life cycle and change control, prioritizing requirements based on high-value achievable requirements.
• Drive continuous improvement of business products and services by translating requirements into improved design and service provisioning.
• Operate as a link between technical personnel and the appropriate end-user department to understand the business implications of the technical solutions on the current and future business environment.
• Manage system incidents working with the project team to ensure resolution.
• Work with the end-user to select or define appropriate scenarios to test and determine whether system changes meet project specifications. Coordinate with users to plan and execute User Acceptance Testing (UAT).
• Create, review, and deliver end-user documentation and prepare communication material on system enhancements.
• Monitor production performance enhancements and system integrity with end-users.

• Experience with XPlan
• Awareness of ITIL, Agile Practices, and Business Analysis/Systems Analysis would be desirable.
• Experience of working across the software development lifecycle within change implementation.
• Ability or willingness to learn how to design and document business processes.
• Stakeholder engagement capability with the ability to manage expectations and explain technical detail.
• Experience in configuring system settings, testing functionality and new releases.
• Technical knowledge and some experience in at least one of the following: Application and Data Integration Platforms, Xplan, Web Content Management, SQL Server Databases, Microsoft technologies, Financial services software, capability to work in an Agile or DevOps environment, ability to work in 'Virtual' teams' cross function/cross business and geographies, knowledge of the IT delivery lifecycle, associated methodologies, and their practical application.

If you are looking to join a dynamic team and contribute to the transformation of our business, our client encourages you to apply and be part of our client's journey to make a positive impact on the people and communities we serve.

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