Audio Visual Technician

Job Title: Audio Visual Technician   

Location: Central London

Salary: £27K + 24 days annual leave + Bank Holidays + Pension Scheme + fantastic company benefits

The Role:

Due to continual growth our client based in the Audio Visual and Events Industry, are looking to recruit Audio Visual Technicians. Responsible for the set up and operation of audiovisual systems inaevent environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Senior Project Manager, or a Technical Events Manager subject to function and region.

Key Responsibilities:

• Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event
• Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
• Troubleshoot technical issues and resolve problems quickly as they arise.
• Adhere to health and safety regulations and wear appropriate PPE.
• Report all health and safety issues to the HSE Manager or Project Manager onsite.
• At times the technicians will work as part of a team on larger scale projects.
• Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers.
• Values People - Maintains a positive relationship with all clients through effective communication.
• Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
• Monitors events and checks in on customers throughout the day.
• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
• Handles equipment challenges and changes in a timely and professional manner.
• Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
• Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
• Works with clients to finalise invoices.

Experience and Skills Required:

• High School Diploma or GCSE equivalent required.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in educational environment is preferred.