- Managing inbound calls to the business from clients / customers’ requests.
- Working towards and aiming to exceed sales expectations.Â
- Exploring customer needs and offering suitable products and services from the website.
- Guiding the customer through the sales journey whilst ensuring they are kept fully informed.
- Building relationships with customers to ensure converting a one-time customer into a customer for life.
- Delivering a best-in-class customer experience.
- Maximise up selling opportunities whilst ensuring the customer has an informed choice.
- Uncapped Commission Structure
- A commitment to providing great service.Â
- Customer Service experience, ideally within a Contact Centre environment.Â
- Excellent communication skills.Â
- To be driven with the desire to consistently exceed sales targets.
- Flexible and adaptable.
- A passion for putting customers first and creating customers for life.
- A passion for tech !
- A previous sales experience would be desirable.
- IT literate with the ability to navigate multiple systems quickly and efficiently.