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IT Assistant
Loughborough
£25,000 - £30,000
Introduction to the Company
We are looking for a proactive and dedicated IT Assistant to support our client's expanding business. If you have a passion for technology and problem-solving, this role offers a fantastic opportunity to be involved in a wide range of IT operations, from new employee setups to IT equipment management and site rollouts.
Description of the role:
- Configure IT equipment, accounts, and permissions for new starters and manage offboarding processes.
- Procure, maintain, and monitor IT stock levels to ensure smooth operations.
- Provide remote and in-person troubleshooting for hardware, software, and system issues.
- Assist in deploying and maintaining IT systems, including CRM, VOIP, and Microsoft platforms.
- Install and configure network equipment, PCs, printers, and other IT infrastructure for new locations.
- Travel to showrooms and warehouses for hands-on IT troubleshooting and setup.
- Manage Microsoft 365, Azure/Entra, Teams, VOIP, and CRM user accounts and permissions.
- Support the rollout and ongoing management of the IT support ticketing process.
About you:
- Experience in IT support or a similar technical role.
- Strong knowledge of Microsoft systems (Windows, Office 365, Teams, Azure/Entra).
- Familiarity with VOIP systems, CRM platforms, and hardware troubleshooting.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong communication and problem-solving skills.
- A valid driver's license and willingness to travel to different locations as needed.
If you're an IT professional looking for a hands-on role in a dynamic and growing company, we'd love to hear from you! Apply now to join our team.
