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VS/7455
Lettings Consultant
Loughborough
Salary: £23800 - £25000 Plus Commission
Hours: 9am – 5.30pm Mon – Fri and every other Saturday 10am – 3pm
My client is an ever-growing student lettings company with nationwide offices. Their vision is to provide industry-leading accommodation experiences for their students and landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing.
Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude'.
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensure the Tenant and Landlord experience is exceptional
- Manage communications via, phone, email, Live Chat, and WhatsApp
- Maintain lettings compliance knowledge and conduct Right to Rent checks
- Receive and process new enquiries from Tenants and Landlords
- Advertise properties and proactively contact our database of potential Tenants
- Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
- Negotiate offers between Landlords and Tenants
- Assist the Asset Management team during the busy changeover period
- Assist with marketing events
Who we're looking for:
- We're looking for a candidate with 6-12 months experience in lettings, either from estate agency, PBSA, student HMO's or BTR
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality to service to all customers
- The ability to see a job through from start to finish
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
- Driving licence is required and a personal car preferred, however company pool car can be used.
Why work for my client:
- You'll be part of a company that values innovation and alternative thinking
- We invest in and value personal development
- You'll be part of an audaciously ambitious and growing company
- You'll be working alongside great people
In the first instance please apply by submitting your CV.
Please contact Vicky at the Manchester office.
Ritz Recruitment - Employment Agency
