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Lettings Consultant
Location: Loughborough
Salary: Starting from 23,800 + Bonus Scheme + Overtime
Hours: Monday to Friday, 9:00 am - 5:30 pm & 26 Saturdays per year (10:00 am - 3:00 pm)
Job Type: Full-time
Driving Licence: Required (own car preferred)
About Us:
We're a forward-thinking, ambitious company that places a huge emphasis on delivering exceptional customer service. If you are a self-motivated, people-oriented professional who values innovation and teamwork, this is the perfect opportunity for you!
Why Join Us?
- Be part of a company that values innovation and alternative thinking.
- We invest in and value personal development.
- Work with a team of great people in a growing, ambitious business.
- Enjoy a competitive bonus scheme and company pension.
The Role:
As a Lettings Consultant, you will play a key role in ensuring a seamless lettings experience for both Tenants and Landlords. From managing enquiries and conducting viewings to negotiating offers and maintaining compliance, this role requires exceptional customer service and relationship-building skills.
Key Responsibilities:
- Build and maintain excellent relationships with Landlords, Tenants, and Contractors.
- Ensure an exceptional experience for all clients throughout the lettings process.
- Handle communications via phone, email, Live Chat, and WhatsApp.
- Conduct Right to Rent checks and maintain compliance knowledge.
- Advertise properties, register applicants, arrange and conduct property viewings.
- Proactively engage with the database of potential Tenants and provide feedback to Landlords.
- Negotiate offers between Landlords and Tenants to secure agreements.
- Assist the Asset Management team during busy changeover periods.
- Support marketing events to promote lettings services.
What We're Looking For:
- Excellent communication skills with a focus on delivering high-quality service.
- Strong organisational skills with the ability to see tasks through from start to finish.
- A proactive, self-motivated attitude and the ability to work on your own initiative.
- Experience in Lettings (preferred but not essential).
- Ability to prioritise workloads and meet deadlines in a fast-paced environment.
- A flexible and adaptable approach to work.
- A valid driving licence (own car preferred).
What We Offer:
- Starting Salary: From 23,800 per year + Bonus + Overtime
- Bonus Scheme: Including performance-based bonuses.
- Career development
- Formal Qualification
- Company Pension Scheme.
- Staff socials
- Supportive, friendly, and dynamic work environment.
Schedule:
- Monday to Friday, 9:00 am - 5:30 pm
- Weekend availability: 26 Saturdays per year (10:00 am - 3:00 pm)
Experience:
- Property industry: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
