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Finance Support Officer
Salary: £23,700 - £27,181
Location: LE11 - Hybrid
Type: Permanent
Overview:
The Finance Support Officer handles transaction processing, customer service, and compliance with financial regulations. This role supports both commercial and student accounts, manages debts, and processes supplier payments.
Key Responsibilities:
Accounts Receivable (Primary):
- Manage commercial and student debt ledgers, including invoicing, credit control, and account maintenance.
- Serve as the primary contact for commercial partners and students, addressing queries and providing guidance.
- Administer student financial records and manage debt in line with policy.
Accounts Payable:
- Process supplier invoices, match them to purchase orders, and handle supplier queries.
- Manage expense claims, purchasing cards, and supplier payments.
General Administration:
- Maintain performance reports, monitor finance email accounts, and manage online payment platforms.
- Provide cross-departmental support, handling inquiries and general clerical duties.
Compliance and Training:
- Ensure adherence to policies and procedures and participate in ongoing training.
Salary Note:
The salary is based on the extent to which the following criteria are met:
Criteria:
- Experience in a busy finance and customer-focused environment.
- Strong record-keeping and IT skills, including Microsoft Office.
- Ability to work independently, under pressure, and meet deadlines.
- Excellent communication, interpersonal, and organisational skills.
- High attention to detail and the ability to manage and interpret complex data.
- Adaptability, flexibility, and a commitment to continuous improvement.
- Ability to maintain confidentiality and work within a confidential environment.
- Excellent customer service skills.
- Experience in Higher Education and knowledge of relevant softwares and legislation (e.g., Data Protection Act).
- A fundamental understanding of business process improvement.
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