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Customer Services Advisor

The Recruitment Group
Posted 11 hours ago, valid for 8 days
Location

Lower Tadmarton, Oxfordshire OX15, England

Salary

£25,000 - £26,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A leading global manufacturing company in Banbury is seeking a Customer Service Representative.
  • The role involves account setup, order processing, and resolving customer issues.
  • Candidates should have a proven track record in a similar position and excellent communication skills.
  • The position offers a salary of £28,000 per year.
  • Applicants should have at least 2 years of relevant experience.

We are delighted to be working with a leading global manufacturing company based in Banbury who are recruiting for a Customer Service Representative.

The Customer Service Representative will be responsible for providing services to clients from account set up, order processing through to monitoring issues through to resolution.

Duties will include.

  • Liaising with clients to establish and monitor account activity
  • Liaising with logistics/carriers to ensure products are delivered to client’s requirements
  • Responding promptly to any customer enquiries
  • Process orders and set up new customer accounts
  • Maintaining the customer database in SAP
  • Investigating customer issues and complaints through to resolution

If you have a proven track record in a similar position and have first class communication skills we would love to hear from you.

For more information and to apply,  click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!

If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.

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