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Opus People Solutions are seeking a Quality Assurance Officer in Lowestoft.
As a Quality Assurance Officer, you will ensure the highest standards of care are upheld for adults with learning disabilities.
This role offers an excellent opportunity to advance your career while maintaining a work/life balance, working 30 hours a week over 4 days, primarily during core office hours.
While specific experience in quality assurance is not required, a strong understanding of care legislation, best practices, and administrative skills (including report writing) are essential.
Key Responsibilities:
- Ensure all customer documentation meets required standards.
- Assess customer requirements and needs, ensuring these are met within support plans and by staff.
- Identify areas for process improvement and implement changes.
- Write comprehensive risk assessments.
- Implement effective quality assurance practices and continuous improvement initiatives.
- Provide direction, support, and guidance to team members.
Requirements:
- Experience working with individuals in a social care setting, including providing support to those with learning disabilities, supporting complex needs, and conducting risk assessments.
- Awareness of relevant health and safety and care legislation.
- Knowledge of legal requirements in health and social care.
- Proficiency in IT.
- RQF Level 3 Award in Health & Social Care or a similar qualification (desirable).
- Valid driving license (desirable).
- Knowledge of the Mental Capacity Act (desirable).
Benefits:
- Holiday entitlement increasing with service & opportunity to purchase more!
- Employee assistance programme
- Sick pay
- Generous pension scheme
For more information, apply now.
