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Position: Support Manager
Location: Lowestoft
Working Hours: 40 hours per week, 9am-5pm
Salary: £60,000 per annum + Car Allowance
Time Recruitment are currently selecting a Support Manager for our client based in Lowestoft. Our client is a family-run care company with a mission to provide the highest standard of person-centred care to all residents across their 30+ homes and services. It is an exciting time to join them, with plans for expansion over the coming years and therefore excellent opportunities for professional development.
As the Support Manager, you will oversee the operations and ensure top-quality care across our client's care homes. You will be responsible for implementing policies and procedures, maintaining regulatory compliance, and supporting and mentoring staff to deliver excellent care to service users.
Responsibilities for the Support Manager:
- Provide effective leadership and management.
- Recruit, train, and mentor care home managers and staff, fostering a positive and supportive work environment.
- Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets.
- Ensure compliance across all services and have knowledge of all applicable laws, regulations, and industry standards.
- Execute action plans and manage risks to ensure compliance.
- Evaluate and continuously monitor care processes, execute improvements when required, ensuring that all residents are in a comfortable and safe environment.
- Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration.
- Implement performance monitoring to track KPI's and outcomes.
Requirements for the Support Manager:
- Registered nurse with valid NMC pin
- Proven experience in managing a care home or similar healthcare setting.
- Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
- Knowledge of best practices in quality care and environment for elderly residents
Benefits for the Support Manager:
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme
- Paid for full DBS disclosure.
- Excellent performance related bonus
- Monthly Car Allowance
- 25 days annual leave plus bank holidays entitlement
If you are an experienced Support Manager looking to be apart of an award-winning, outstanding company, please contact Amanda at Time Recruitment.
