Apply today to work as a Check-In Agent for our client - DHL, which is one of the main providers of ground handling operations for Easyjet across different UK airports.
Staffline is recruiting for Check-In Agents in Bristol.
The rate of pay is £12.50 per hour.
Enhanced overtime pay rates!
This role offers 20 hours or 30 hours per week, on a rotating basis. Shift patterns are 5 on 3 off for 30 hours or 3 on 6 off for 20 hours. The hours of work are:
- 3am to 12pm
- 4am to 1pm
- 12pm to 10pm
Please note that although part-time is available, you do need to be able to first commit to two weeks of full-time training, Monday-Friday.
Due to the nature of this role, all candidates will be asked to provide references covering the last 5 years of employment - and personal references for any gaps in employment. Candidates must be willing to undergo a DBS and CTC check.
Your Time at Work
As a Check-In Agent, you will be responsible for:
- Validating customer's documentation for travel
- Supporting passengers to check-in their baggage
- Reinforcing the rules for oversized luggage and ensuring the correct fees apply if the size/weight is over standards
- Consistently delivering the highest customer service
- Making the customers' journey positively memorable
- Processing customers for boarding
- Processing customers using manual and automated systems
- Assisting customers during disruption
- Ensuring compliance with both airline and airport policies
Our Perfect Worker
Our perfect worker would show the following skills:
- Passion for customer service
- Excellent communication skills
- Calm, friendly and professional
- Excellent organisation skills
- Be able to react to any given situation quickly and accurately
- Be able to work well within a team and as an individual
- Be able to stand for prolonged hours
Due to the nature of this role, all candidates will be asked to provide references covering the last 5 years of employment - and personal references for any gaps in employment. Candidates must be willing to undergo a DBS and CTC check.
Experience in a similar role is desirable, but not essential
Key Information and Benefits
- Earn £12.50 per hour
- 3am to 12pm, 4am to 1pm,12pm to 10pm
- Temp to perm opportunity
- OnSite support from Staffline
- Canteen on site
- Good links to public transport
- Uniform provided
- PPE provided
- Performance bonus
- Full training provided
- Opportunities for overtime
Job Ref: 1DHLBEJ
About Staffline
Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Back to searchCheck-In / Customer Service Colleague
Staffline
Posted 12 days ago, valid for 14 days
Lulsgate Bottom, North Somerset BS40 9UR, England
£12.5 per hour
Part Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- Staffline is recruiting Check-In Agents for DHL at UK airports, specifically in Bristol, offering a pay rate of £12.50 per hour.
- The position requires candidates to commit to two weeks of full-time training before transitioning to part-time roles of 20 or 30 hours per week.
- Candidates should possess excellent customer service skills and be able to provide references for the last five years of employment.
- Experience in a similar role is desirable but not essential, and candidates must be willing to undergo DBS and CTC checks.
- This role includes opportunities for overtime and performance bonuses, with shift patterns including early morning and afternoon hours.
