Job Title: Centre Administrator
Salary: 拢25,000 per annum
Location: Luton
Purpose:
Serve as the first point of contact for participants and visitors, managing site administration and ensuring smooth day-to-day operations of the CFO Hub. Maintain security, facilitate bookings, and support participants and colleagues in a welcoming and well-organized environment.
Key Responsibilities:
路 Act as front-of-house, greeting participants and visitors while ensuring security protocols.
路 Manage participant and guest bookings, referrals, and Hub communications.
路 Oversee petty cash reimbursements and compliance processes.
路 Collect and analyse participant feedback to improve services.
路 Monitor CCTV and restricted area access.
路 Order and maintain supplies, including course materials and consumables.
路 Ensure Hub compliance with health & safety, safeguarding, and operational guidelines.
Requirements:
Essential:
路 Minimum of 5 GCSEs or equivalent.
路 Experience in a customer-facing role.
路 Strong administrative and IT skills, including Microsoft Office.
路 Excellent interpersonal and communication abilities.
路 Ability to multitask, work independently, and manage priorities.
路 Commitment to safeguarding, equality, and social inclusion.
路 Basic DBS check required.
Desirable:
路 Previous administrative experience.
路 Understanding of restorative justice and rehabilitative approaches.
This role requires a proactive, organized, and customer-focused individual who can maintain a welcoming and efficient Hub environment.