ELS Recruitment - Accounting Professionals are pleased to be supporting a well known and much respected organisation based in the corporate heart of Luton.

My client has grown from strength to strength over the years and has built an impressive finance team where collaboration and support is front and centre of the head office.

The role of Credit Controller sits within the Credit team of 6 supporting the operational side of the business. We are looking for the right person; someone with energy and drive. It does not matter if you are new to Credit Control, as you can be trained conversely you may have many years experience.

Role Description

Communicating with customers and ops team on accounts queries
Regular customer contact by phone and email, develop relationships for more efficient and timely collection
Implementing the debt collecting processes on aged debtors, including telephone and email activity
Maintain accurate and up to date customer details and account records
Chase and collect overdue payments
Use initiative to achieve targeted results, while promoting customer goodwill
Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue
Assist with sales invoicing and other tasks of the accounts team as required
Processing and allocating, unallocated payments as required

Person specification

Excellent knowledge of Microsoft Office package including excel
Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients
Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced
Must have good interpersonal skills with the ability to communicate in a clear and professional manner
Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads
Flexible, punctual and able to meet multiple deadlines on a daily basis
Confident, enthusiastic and self-motivated
Determination to succeed
Enjoys and is able to work as part of a small team

Salary & benefits

The role of Credit Controller will pay £25,000 - £35,000 depending on experience and whether you have team supervisory skills. Plus, a 35 hour working week and up to 10% annual bonus.