Position Title: Receptionist/AdministratorLocation: Luton, Dunstable RoadSalary: £20,000+Reference: BH-37518Work Type: Full Time – 09:00 to 17:30 Monday to FridayAbout The Client:My client is a well-established, multi-service law firm with an excellent reputation for delivering high-quality legal services to individuals, SMEs, and larger corporations. With a collaborative and supportive working environment, they are committed to professional development, employee wellbeing, and maintaining a strong work-life balance.Position Overview:An exciting opportunity has arisen for a Receptionist/Administrator to join the team. This role will suit a friendly and professional individual who thrives in a busy environment and enjoys client-facing duties alongside a range of administrative responsibilities.Key Responsibilities:• Welcoming clients, visitors, and staff to the office• Managing visitor sign-in procedures and maintaining meeting rooms• Setting up meeting rooms and providing refreshments as required• Assisting with meeting room bookings and events preparation• Answering and directing incoming calls across multiple offices• Managing incoming and outgoing post and handling deliveries• Overseeing stationery and supplies for both offices• Supporting administrative tasks such as binding, laminating, scanning, and photocopying documents• Managing the Franking machine and coordinating with Royal Mail• Assisting with file retrievals from off-site storage• Ensuring the reception area is kept tidy and professional at all times• Providing general administrative support and assisting with ad hoc projectsRequirements:• Previous experience in a receptionist or front-of-house role (legal sector experience beneficial but not essential)• Excellent verbal and written communication skills• Professional telephone manner and strong interpersonal skills• Ability to handle confidential information with discretion and diplomacy• Strong organisational and time management skills with the ability to prioritise changing workloads• Positive, service-orientated attitude with a ‘can-do’ approach• Strong IT skills, including proficiency in MS Word, Outlook, and Excel• Efficiency, reliability, and flexibility• Ability to work independently and collaboratively• Initiative and proactive problem-solving skills• A valid driving licence would be advantageousThe Benefits:• Competitive salary• Staff introduction bonus• 25 days holiday• Pension scheme (salary sacrifice)• Death in service benefit• Cycle to work scheme• Long service awards• Cash health plan (offered from time to time)• Enhanced sick pay• Free eye tests and paid flu vaccinations• Discounted legal services• Opportunities to participate in company-sponsored charitable eventsHow to Apply:Apply in the strictest of confidence online or via telephone – no CV needed for an initial conversation.Contact Person: Shabir JizaContact Email:Contact Phone: or IMPORTANT: PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with [The Conduct of Employment Agencies and Employment Businesses Regulations 2003, Regulation 19](https://uksi/2003/3319/regulation/19/made)