Back to search
Order Processing Coordinator
Remote working with monthly travel to our Luton office
Base salary of 23.4k + quarterly bonus up to 500
Join Brook Street's busy team as an Order Processing Coordinator and kickstart your career! As we will provide full training, this is truly an exciting opportunity for an organised and self-motivated individual. Your daily responsibilities will include processing job orders from our clients, uploading them into our system to be distributed to our branches, assign candidates to bookings, and keep systems and portals updated with accurate information.
We are proud to be Brook Street
Committed to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.
Why join us?
At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.
Who we're looking for:
- Excellent attention to detail
- Ability to multitask and handle a large workload
- Provide a high-quality service and complete tasks to the highest standard
- Work towards set deadlines and targets
- IT literate including MS Word, Excel, PowerPoint & Outlook
About the role:
- Provide a full end-to-end recruitment service to clients wishing to have one central point of contact with Brook Street
- Confirm, where applicable, that branch contacts fully understand the clients' individual servicing requirements
- Upload all client orders and CVs submitted, via internal and client portal systems
- Ensure all orders are fully compliant with the clients' agreed SLA and distributed to the relevant branch contacts accordingly
- Co-ordinate and monitor activity that adds value to all parties
- Drive 100% fulfilment through coaching, questioning and supporting PSR branches
- Work with the Account Managers to improve the client and operational staff knowledge and processes
- Establish and maintain strong client and internal relationships via telephone and email communication
- Interpret instructions and any issues arising and then implement actions as required
- Establish and maintain effective working relationships with the branches, relevant Head Office departments, all levels within Operations, Sales Managers and the Senior Management team
- Ensure that all requests that come through from Operations are dealt with in a positive and solutions based way
What you'll receive:
- Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.
- Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
- Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
- Pension: Competitive plan with contributions that grow with your length of service.
- Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
- Work life balance: Generous family friendly policies, including an employee assistance programme.
- Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.
About us:
Your local recruitment experts
We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.
We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.
We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Discover why we are so proud to be Brook Street. Apply now.
