Connect2Luton are excited to recruit a Neighbourhood Enforcement Officer on behalf of Luton Borough Council.

Main purpose of position:

This role sits within the uniformed Neighbourhood Enforcement Team. The purpose of this role is to strengthen and improve local neighbourhoods by providing a visible and effective front line response seven days a week to a range of issues including business regulation, environmental crimes and anti social behaviour. The post holder will deliver a variety of regulatory interventions and solutions through the provision and application of enforcement skills using their knowledge and expertise.

You will be responsible to:

To be responsible as directed to patrol the borough and hotspot locations alone or as part of a team both mobile (utilising a variety of vehicles or pedal cycles) and on foot to carry out effective enforcement activities. Carry out pro-active inspections, as tasked, in relation to a variety of business regulatory matter. Participate in planned operations under the direction of the Neighbourhood Delivery management team.

Investigate reports of a range of regulatory matters against businesses and individuals including environmental crimes and reports of anti social behaviour including (but not exclusively) illegal dumping, littering, dog fouling, begging, street drinking and activities contrary to legislation enforced/administered by the Authority taking appropriate action, which will include: investigation, seizure, removal and enforcement action.

To provide the role of a Uniformed Enforcement Officer and deliver to the standards required by a relevant accreditation body. This includes the use of formal legal powers of enforcement and intervention as directed by the accreditation body.

Provide a response to members of the public in distress, monitor and report any suspicious incidents or acts which are reasonably suspected of being criminal, anti social, drug related or cause any detriment to quality of life. Locate any vulnerable and insecure properties, making effort to secure and report to relevant agencies. Provide assistance to investigations by internal and external partners.

To undertake such other duties and responsibilities commensurate with the grading and nature of the post.

Skills and Experience:

Experience of working with the general public
Demonstrable ability to deal assertively, politely and tactfully with a wide range of people members of the public who may be confrontational and give advice within specific guidelines
Demonstrable ability to work with minimal supervision, using initiative to find innovative solutions to issues
Good understanding of relevant Environmental Protection and anti-social behaviour legislation
Knowledge of relevant legislation covering investigation processes, evidence gathering, retention and Data Protection
Able to obtain relevant Enforcement Accreditation within 6 months of appointment
Valid driving licence
Able to walk and stand for long periods (up to 8 hours each day)

About Us

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.