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Pure Permanent Recruitment are seeking an experienced Breakfast Supervisor for a luxury client based in South Leicestershire.
This is a full time, permanent position requiring the successful candidate to work 5 days out of 7.
Total hours per week: 40.
This role is only open to candidates with access to their own transport as there are no public transport links to and from our client's work location.
Department:Food and Beverage
Responsible to: Restaurant Manager
Responsible for (key staff):Chef de Rangs, Food and Beverage staff
Purpose of Breakfast Supervisor:
Assist in the running of the food and beverage outlets and to deputise in the absence of the Restaurant Manager and Assistant Restaurant Manager as and when necessary.
Main Responsibilities of Breakfast Supervisor:
- To ensure an efficient and welcoming service to guests ensuring that service in the Restaurants, Bars and Lounge areas is prompt, friendly and attentive to guest needs.
- To ensure the Restaurants, Bars and Front of House areas are kept clean and tidy and provide a welcoming environment to guests.
- To maximise the financial potential of the Restaurants and Bars
- To ensure that all mis-en-place is prepared correctly at the start of each shift.
- To handle guest queries promptly and efficiently.
- To have a thorough understanding and knowledge of the menu and correct serving of all dishes.
- To lay up the restaurant and dining rooms to the correct standard.
- To take orders for food and beverage.
- To ensure there are accurate daily cash reconciliations and the correct procedures are followed for preparing bills, posting to accounts and banking.
- To supervise staff and, in consultation with the Restaurant Manager, oversee training and staff development.
- To work with the team and to help other departments so that a smooth efficient working environment is achieved.
- To ensure that any maintenance issues are reported correctly and without delay
- To understand and comply with all Health and Safety regulations, such as fire safety, COSHH, risk assessments and departmental Standards of Performance.
Other Responsibilities of Breakfast Supervisor:
- To carry out Duty Manager Shifts as per the rota
- To maintain hygiene standards in areas of responsibility.
- To run functions as required.
- To ensure staff are in correct uniform.
- To act as a main point of contact for any customer complaints when asked and to ensure the correct handling of the complaint
Financial Targets / Cost Awareness of Breakfast Supervisor:
- To ensure all transactions are billed and all monies received.
- To ensure that all beverage transfers or wastage are recorded.
- To ensure all bills for residents are checked and signed.
Training Responsibilities of Breakfast Supervisor:
- To attend training as requested by your Head of Department or Senior Manager
- To support the Food and Beverage departmental and other departments training as required
- Provide opportunities for personal and team development.
Should you be interested in this job role, please submit your CV to Elisabeth Best for consideration.
