Technical Operations Manager

As a Technical Operations Manager, your primary responsibility will be to lead your team towards achieving business and technical goals. You will ensure that all activities are compliant with client-provided work instructions while maintaining high standards of health, safety, environment, and housekeeping. Your role will involve producing detailed process failure evaluation reports and actively pursuing the elimination of waste through continuous improvement techniques.

Salary: Competitive and based on experience + car allowance

Location: Luttleworth

Keywords: Operations, Management, Continuous Improvement, Quality Control, Customer Service

Our client is seeking a dedicated and experienced Technical Operations Manager to join their team. Based in Magna Park, Lutterworth, this full-time, permanent role offers an exciting opportunity to lead, manage, and motivate a team of first line managers towards achieving business and technical goals. With a strong focus on continuous improvement, quality, and attention to detail, you will be instrumental in planning and managing customer requirements while keeping an eye on KPIs and financial targets. This role comes with a generous benefits package including car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme.

• Lead and manage a team of first line managers
• Focus on continuous improvement and quality control
• Plan and manage customer requirements while focusing on KPIs and financial targets

What you'll do:

As a Technical Operations Manager, your primary responsibility will be to lead your team towards achieving business and technical goals. You will ensure that all activities are compliant with client-provided work instructions while maintaining high standards of health, safety, environment, and housekeeping. Your role will involve producing detailed process failure evaluation reports and actively pursuing the elimination of waste through continuous improvement techniques. You will also promote flexibility within your team through skills training and personal development.

• Understand and action the impact of actions on departmental costs
• Maintain weekly daily and monthly performance reports for accurate visual information for the team
• Ensure health, safety, environment, and housekeeping standards are delivered consistently
• Ensure all direct activities comply with client provided work instructions
• Produce detailed process failure evaluation reports
• Actively pursue the elimination of waste through continuous improvement techniques
• Promote flexibility through skills training and personal development to meet future team capability targets

What you bring:

The ideal candidate for the Technical Operations Manager position brings extensive experience within a repair or logistics operation along with knowledge of line balancing in a high volume production environment. You have proven capabilities in process design and continuous improvement. A sound understanding of Health and Safety legislation as well as environmental regulations is essential for this role. Your extensive people management experience will enable you to lead your team effectively towards achieving their goals.

• Practitioner of production process tools ideally Method Time Measurement (MTM) or similar methodology
• Extensive experience within a repair or logistics operation
• Knowledge of line balancing in a high volume production environment
• Continuous improvement proven capability of process design, process improvement
• Sound understanding of Health and Safety legislation
• Sound understanding of environmental regulations
• Extensive people management experience

What sets this company apart:

Our client is committed to creating an inclusive work environment where diversity is valued and everyone feels safe to be themselves. They believe in providing equal opportunities for all regardless of race, colour, nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. They encourage diversity of characteristics and thought, creating a space where you can do your best work every day.

What's next:

Ready to take the next step in your career? Apply today for this exciting opportunity!

Apply Today by clicking on the link provided. Please note that all selection decisions are based solely on technical and behavioural competencies.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates