Back to search
- To respond to reports of rough sleeping in locations around the community in order to engage and build relationships with those found to be rough sleeping.
- Support a caseload of rough sleepers to access benefit, health & welfare services.
- Support a caseload of rough sleepers to access accommodation in order to end their homelessness.
- Work alongside Homeless & Housing Advice Officers and the Supported Lettings Worker – Homelessness.
- Actively engage with rough sleepers with complex needs at their location
- Support clients to access benefit, welfare and health services
- Support a small caseload of rough sleepers in the community, who require practical support to access temporary accommodation or private rented accommodation to end their homelessness
- Work in partnership with Homelessness and Housing Advice Officers and other Support Workers to enable rough sleepers to follow a pathway toward an accommodation placement
- Accept referrals from the Service Manager – Housing Options and Homelessness and Housing Advice Officers
- Ensure that clients are encouraged to work towards an agreed support plan, where appropriate, to help them meet their individual needs and goals
- Accurately record and update support plans, meeting notes, service user records, reports and other relevant documentation and systems as required
- Ensure service users are fully aware of their rights and responsibilities
- Advocate on behalf of clients where appropriate
- Promote and facilitate client participation across the service and other relevant services required by the client
- Ensure clients have links to community and voluntary group supports
- Promote good working relations and communications with stakeholders including colleagues
- Work with the client’s Homelessness and Housing Advice Officer in the planning, organising and reviewing of the client’s support
- Liaise and establish good working relationships with all relevant external agencies to provide the best possible service for our clients
- Ensure all stats/information requested is supplied accurately and to the specified deadline
- Support other complex needs clients in Temporary Accommodation to sustain their accommodation
- Attend training, and team/development meetings as appropriate
- Assist with other duties as required by the Service Manager – Housing Options
- Provide cover for the Supported Lettings Worker – Homelessness as required.
- DBS within the last 12 months (must have original copy)
- Provided support to those the Homeless and substance misuse.
- Driver with own car
