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Customer Service Representative - Remediations
Shift Times: Mon - Thurs - 8:30 am - 4:30 pm Friday - 8:30 am - 4:00 pm.
Pay Rate: £12.60 per hour. (After 12 weeks)
Location: Lytham St Annes, FY8 4TS
Job Purpose / Overview
We are recruiting for fantastic opportunity to join a busy team in Lytham, where you will be working as part of a team to support Remediation tasks.
You'll need to demonstrate flexibility in your thinking, adapt to new situations, including those outside your area, and work closely with your team to build knowledge and share skills.
The Remediation team provides valuable insight and feedback to our client & the wider business to drive a continuous improvement ethos and directly influence the customer and colleague experience.
To succeed you will need
- Ability to build excellent, long-term relationships with customers based on a complete understanding of their needs and a dedication to meeting their expectations
- Dedication to delivering what is promised, ensuring that results are on time, on budget and to agreed quality standards.
- Ability to work together by involving others in goals and plans, sharing knowledge, taking a positive role in team building and seeking opportunities for cross-functional working and collaboration.
- Passion for reviewing and improving personal skills, seeking challenging opportunities to stimulate personal development and growth.
- Have a flexible approach, revising plans and decisions in light of new information and changing circumstances, dealing positively with organisational change.
Apply now and a member of the team will be in touch!
