Part time Customer Service Advisor

Barlow Wood Ltd

Posted 13 hours ago, valid for 2 days

Macclesfield, Cheshire SK117UX, England

Part Time

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Sonic Summary

The position of Part Time Customer Service Advisor is available in Macclesfield, offering a salary of £20,000 per annum for 30 hours of work per week, Monday to Friday.
Candidates must have previous experience in customer communications and a good working knowledge of MS Word and Excel.
The role involves assisting business customers with sales inquiries, providing quotes, and following up via telephone and email.
Key responsibilities include responding to customer requests, preparing invoices, and maintaining customer records to build long-term relationships.
Applicants should live within a reasonable commuting distance of Macclesfield and be eligible to work in the UK.

CUSTOMER SERVICE ADVISOR (PART TIME)MACCLESFIELD£20, 000PA FOR 30 HOURS PER WEEK

MON TO FRI (6hrs per day to suit - office based only)

Our client is seeking a customer focused individual to join their team as a Part tiem Customer Service Advisor. You will need have experience i customer communications along with a good working of knowledge of MS Word, Excel and a willingness to learn bespoke systems.

This role is based in the Aftermarket Dept and involves communicating with business customers assisting them with sales enquiries, providing quotes and following up via telephone and email.

Customer Service Advisor Duties

- Responding to UK / EU based customers- Providing customer quotations for replacement parts and upgrades- Completing documentation for sales and shipping- Working of a team to achieve Dept targets- Building rapport with customers establishing long term loyal relationships- Determine warranty and non-warranty conditions- Maintain customer records- Prepare invoices

For this Customer Service Advisor role candidates must have previous customer service experience and a confident telephone manner.

Candidates must live within a sensible commuting distance of Macclesfield and be eligible to work in the UK.

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