- Build strong relationships with key wholesalers, multi-site regional accounts and Southern Independent accounts
- Focus on existing business development opportunities to drive incremental sales
- Develop new initiatives in existing accounts, to generate additional sales revenue
- Manage any admin related to regional customers on territory
- Work with supply chain to ensure we maximise product availability
- Analysis, reporting and presentation of customer performance
- Ensure effective use of commercial investment across a defined territory
- Invoice management
- Accurate forecasting
- Timely and successful delivery of products
- Clear progress communication to internal and external stakeholders
- Create maximum brand impact of Cafédirect’s commercial plan
- Drive further coffee & equipment opportunities
- Grow and develop existing customers, together with generating new business, using a pipeline for reporting and a well organised journey plan
- To develop extensive knowledge of competitors and their activities in territory
- Complete comprehensive Account Plans for all key customers
- Forecast and track key account metrics
- Responsible, reliable and trustworthy reflecting a strong personal commitment to our customers and brand.Â
- Dynamic, highly motivated and pro-active individual with a passion for coffeeÂ
- Strong capability in Excel & PowerPoint and the ability to learn how to use and manipulate IT systems is, essential.Â
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.Â
- Experience in delivering client-focused solutions based on customer needsÂ
- Strong commercial and negotiation skills
- Proven ability to manage multiple projects at a time while paying strict attention to detailÂ
- Excellent listening, negotiation and presentation skillsÂ