Home
Maidenhead
Customer service representative
Customer Service Administrator

Customer Service Administrator

Reed

Posted 12 hours ago, valid for 10 days

Maidenhead, Berkshire SL6 6JE, England

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Customer Service Administrator position is based in Maidenhead, offering a hybrid work model with one day in the office and four days from home.
The salary for this role is up to £23,500 depending on experience, and candidates must have previous customer service experience.
The role involves answering incoming calls, responding to queries via phone and email, and updating the CRM system.
Essential skills include excellent customer service, good communication abilities, and the capability to work well under pressure.
The position offers 25 days of holiday, a competitive pension scheme, private medical insurance, life assurance, and an employee assistance program.

Customer Service Administrator

Maidenhead – Hybrid - 1/2 day in the office, 4 days from home

MUST be able to commute to maidenhead once a week

Up to £23,500 DOE

25 days holiday

Monday – Friday 09:00 - 17:30

Are you highly organised? Do you like providing people with exceptional customer service over the phone and via email?

My client, based in Maidenhead, are looking for a Customer Service Administrator to join their busy friendly team!

You will be answering incoming calls and some duties will include:

Responding to queries and customer requests via phone and email
Liaising with internal departments
Updating customers
Updating CRM system

Essential criteria:-

Excellent customer service skills
Good written and verbal communication skills
Previous customer service experience
Work well under pressure
Objection handling
Experience of call handling

What’s in it for you?:-

25 Days holiday, increasing over service
Competitive pensions scheme
Private medical insurance – (salary sacrifice scheme)
Life Assurance from the first day
Excellent Employee Assistance Programme

If you meet the essential criteria above and would like to apply for this role, please click on the apply now button below!

Apply now in a few quick clicks

Customer Service Administrator

Customer Service Representative

Customer Service Representative

Customer Service Representative