SonicJobs Logo
Left arrow iconBack to search

Customer Service Administrator

Chiltern Recruitment Ltd
Posted 7 hours ago, valid for 6 days
Location

Maidenhead, Berkshire SL6 6JE, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client in Maidenhead is seeking an administrator to join their dynamic team, with a starting salary of £24,000 per year.
  • Candidates do not need prior experience, but must be available immediately due to an upcoming project.
  • Responsibilities include communicating with the training team, updating internal trackers, and booking venues for training sessions.
  • The ideal candidate should possess good organizational skills, a 'can-do' attitude, and experience with MS Office or Google Suite products.
  • A valid UK driving license is desirable, and candidates should have outstanding communication skills and thrive in a busy environment.

Our client, a local business in Maidenhead is looking for an administrator to join their dynamic team. You will be confident on the telephone, organised and a team player. You do not need to have experience and we welcome all applications for this position. Candidates must be available immediately as my client has a new project imminently starting.

MUST BE A CAR DRIVER DUE TO THE LOCATION IN MAIDENHEAD

  • Communicating with the Training team and Client delegate network, taking inbound calls/emails to assist with queries and bookings.
  • Updating internal trackers and capturing data to assist the Team Leader with daily, weekly and monthly reporting to the client.
  • Assisting in the monitoring and maintenance of the central booking portal, ensuring sessions are booked accurately with the correct course allocation and covered by our team of trainers.
  • Booking and confirming venues/locations, ensuring that each venue has the correct facilities for training.
  • Creating and monitoring trainer expenses.
  • Taking part in daily team meetings, bringing to the table accurate statistics and analysis of delivered training sessions.
  • The Successful Candidate Must:
  • Have 1 year Administrative experience (Desired but not essential)
  • Have outstanding communication (written and verbal) and interpersonal abilities.
  • Have good general administration and data capture experience.
  • Have excellent organisational and team-working skills.
  • Have some experience with MS office/Google Suite products such as Google Drive and Sheets etc.
  • Have a 'cando’ attitude and the ability to prioritise tasks and meet tight deadlines.
  • Thrive under pressure in a busy working environment.
  • Have excellent customer service skills and pride themselves on providing the highest quality customer service.
  • Maintain a valid UK driving licence (Desirable)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.