Customer Service Administrator

Customer Service Administrator

Maidenhead – Hybrid - 1/2 day in the office, 4 days from home

MUST be able to commute to maidenhead once a week

Up to £23,500 DOE

25 days holiday

Monday – Friday 09:00 - 17:30

Are you highly organised? Do you like providing people with exceptional customer service over the phone and via email?

My client, based in Maidenhead, are looking for a Customer Service Administrator to join their busy friendly team!

You will be answering incoming calls and some duties will include:

• Responding to queries and customer requests via phone and email
• Liaising with internal departments
• Updating customers
• Updating CRM system

Essential criteria:-

• Excellent customer service skills
• Good written and verbal communication skills
• Previous customer service experience
• Work well under pressure
• Objection handling
• Experience of call handling

What’s in it for you?:-

• 25 Days holiday, increasing over service
• Competitive pensions scheme
• Private medical insurance – (salary sacrifice scheme)
• Life Assurance from the first day
• Excellent Employee Assistance Programme

If you meet the essential criteria above and would like to apply for this role, please click on the apply now button below!