Consultant

Your new companyOur client specialises in helping convenience retail and petroleum wholesale businesses enhance their efficiency and profitability. They securely connect data and operations across the supply chain. With over 40 years of experience, they offer solutions that simplify technology ecosystems, provide insights into consumer behaviour, and streamline operations. Their services are utilised globally, supporting over 200,000 sites in more than 60 countries.

Your new roleIn this role, you'll be at the forefront of implementing and configuring their enterprise products to meet customer needs. You'll use a disciplined project management approach and tools to handle increasingly complex projects. Your day-to-day tasks will involve scoping and estimating the effort required for small to medium-sized projects, ensuring everything runs smoothly from start to finish.You'll be the face of their company to their customers, providing exceptional service and building strong relationships. Your goal will be to ensure every customer is satisfied and willing to recommend our products. This means you'll need to troubleshoot any implementation issues that arise, configure and test various system modules, and work closely with customer and third-party IT teams to ensure seamless data connectivity.A deep understanding of our software's technical aspects, including its architecture and infrastructure, will be crucial. Over time, you'll become a subject matter expert in their products and services, applying this knowledge to help customers achieve their business goals. You'll also keep your manager updated with detailed project status and risk assessments to ensure everything stays on track.Additionally, you'll play a key role in training and mentoring new team members and customers, sharing your expertise to help them succeed. This position is perfect for someone who enjoys solving problems, working with technology, and building lasting customer relationships.What you'll need to succeedTo excel in this role, you'll need a solid background in project management, demonstrated by your ability to work independently on various projects. Proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel skills is essential. A good understanding of SQL and SSRS will also be necessary.We're looking for a highly motivated self-starter who enjoys solving problems and helping others. Strong written and verbal communication skills are a must, as you'll need to convey complex ideas clearly and effectively. You'll thrive in a fast-paced, focused team environment, able to work independently while contributing to the team's success.The ability to juggle multiple tasks and prioritise them effectively, even with competing deadlines, is crucial. You'll need strong problem-solving and analytical skills, and the ability to perform well under pressure. Influencing decisions and socialising ideas without direct authority will be part of your daily routine, so being persuasive and collaborative is important.A natural curiosity and a desire to learn, both independently and by asking questions, will serve you well. Finally, you should be self-sufficient in handling at least five types of billable projects, showcasing your versatility and expertise.What you'll get in returnThey are dedicated to providing a comprehensive benefits package that supports you and your family throughout your career and personal life. This includes a competitive salary, attractive benefits, and a quarterly perks program. They believe in maintaining a healthy work-life balance, offering ample time off and, where suitable, hybrid working options. Their employees have access to ongoing learning opportunities, professional certifications, and leadership development programs. Our global culture embraces diversity and inclusion, values authenticity, trust, curiosity, and diverse perspectives, creating a supportive environment for everyone.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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