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Accounts Administration Officer

Connect2Kent
Posted 6 days ago, valid for 16 days
Location

Maidstone, Kent ME15 8ED, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Connect2Kent is seeking an Accounts Administration Officer to provide financial support within Exchequer Services, focusing on high-quality customer service.
  • The role involves handling customer inquiries through various channels and managing sensitive financial data while ensuring compliance with GDPR.
  • Candidates should have experience in basic financial tasks and a proven track record of delivering excellent customer service.
  • The position requires a positive attitude and the ability to work effectively in a target-led environment, with no weekend work and a 37-hour work week.
  • The salary for this role is not explicitly stated, but it is noted that candidates should have some relevant experience to qualify.

About Us

Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role - Accounts Administration Officer

Exchequer Services provide high quality financial services, ensuring high levels of customer services and timely delivery. This role plays a key part in the provision of financial support to external and internal customers.

This post may require you to work in either the Accounts Payable or Children Payment Team within Exchequer Service (Accounts Administration)

An Accounts Administration Officer should provide a first-class customer service to colleagues within the Council and external customers of the Authority, handling customer enquires face to face, over the telephone, internet, or email, giving information and resolving queries.

What is the day-to-day of the role:

  • Act as first point of contact for the team, handling customer enquiries effectively across a number of different services via telephone, email, written response and face to face meetings.
  • deal sensitively and manage challenging situations with customers.
  • Process sensitive data.
  • Interpret diverse financial information and provide customers with up-to-date advice and accurate support to their enquiries.
  • Handle confidential and sensitive information in line with GDPR requirements.
  • complete financial reconciliations.

Required Skills and Qualification

  • Experience of working with basic financial tasks.
  • Experience delivering excellent customer service.
  • A positive individual.
  • Ability t deliver in a target led environment.
  • Ability to build rapport and trust with customers.

Benefits

  • No weekend working. 37 hours per week.
  • Monday - Friday 09:00-17:00
  • Hybrid after training

APPLY NOW!

Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.