Customer Service Administrator

Customer Service Administrator
Maidstone

Salary - 22,000

Key responsibilities:

• Input, update, and maintain customer information in company systems.
• Provide professional assistance via phone, email, or live chat, resolving inquiries effectively.
• Prepare documents, and ensure compliance with company standards.
• Resolve customer complaints efficiently while adhering to policies.
• Review work for accuracy and ensure error-free reporting and documentation.
• Maintain organised records and ensure adherence to regulatory requirements.
• Coordinate with other departments to ensure seamless communication and task completion.
• Identify inefficiencies and suggest enhancements to improve service and administrative workflows.

This is a great opportunity to join a fantastic company, apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.