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Senior Customer Advisor French Speaking

Huntress
Posted 10 days ago, valid for 4 days
Location

Maidstone, Kent ME17 2BE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior Account Manager (French Speaking) based in Medway, offering a salary of £35,000.
  • The role requires proven experience in senior account management or client services, ideally within the beauty or fashion sector.
  • Key responsibilities include managing French-speaking client accounts, developing tailored strategies, and overseeing customer orders and projects.
  • Candidates must be fluent in both French and English, possess strong commercial awareness, and have excellent communication skills.
  • The company promotes a diverse and inclusive recruitment process and encourages applications from all backgrounds.

Senior Account Manager (French Speaking)£35,000Medway

We are seeking a detail-oriented and client-focused individual to join our client, working within the beauty and fashion industry, as a Senior Account Manager.

Key Responsibilities:

  • Account Management: Act as the primary contact for French-speaking clients, building and maintaining strong relationships.
  • Client Strategy: Develop and implement tailored account strategies to drive client satisfaction and business growth.
  • Order & Project Oversight: Manage customer orders and projects, ensuring accuracy and timely delivery.
  • Customer Support: Address and resolve client inquiries and issues efficiently and professionally.
  • Collaboration: Work closely with internal teams, including sales, marketing, and logistics, to enhance client experience.
  • Data & Reporting: Utilise CRM systems to track account performance and provide insights for continuous improvement.
  • Mentorship: Support and guide junior team members, fostering a collaborative and high-performing environment.

Requirements:

  • Language Skills: Fluency in French and English (both written and spoken).
  • Experience: Proven experience in a senior account management or client services role, ideally in the beauty or fashion sector.
  • Commercial Awareness: Strong ability to identify and act on business opportunities.
  • Communication Skills: Excellent interpersonal skills with the ability to build strong client relationships.

If applicable, apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.