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Customer Support Officer

New Appointments Group
Posted 2 days ago, valid for 22 days
Location

Maidstone, Kent ME15 6YQ, England

Salary

£14.42 per hour

Contract type

Part Time

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Sonic Summary

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  • We are seeking a temporary Customer Support team member for a 6-month role in Maidstone.
  • The position involves customer service call handling and some administrative tasks.
  • Candidates should have excellent communication skills, strong organizational abilities, and proficiency in MS Office.
  • The role offers a salary of up to £14.42 per hour, with working hours from Monday to Friday, 9am to 5pm.
  • Previous experience in a customer service role is preferred.

We are working with a client in Maidstone who are looking to fill a role within their Customer Support team on a temporary basis for 6 months. The role is a customer service role with call handling. There is also an element of administration within the role as well. We are looking for friendly individuals with excellent customer service skills.

You will be:

  • Answering calls through the main switchboard and internal line, addressing and resolving queries as the first point of contact.
  • Directing customers to the appropriate department as required.
  • Reception duties such as meeting and greeting visitors, checking parking permits, booking meeting rooms, replenishing stock and refreshments and distributing post.
  • Mailbox monitoring.
  • Distribution of uniform.
  • Supporting the team with research for travel and accommodation options.

We are looking for someone with excellent communication skills both verbal and written, strong organisational skills to manage multiple tasks and strong MS office skills as you will be using Microsoft products.

This role is fully office based and pays up to 14.42ph

Monday to Friday 9am - 5pm

Benefits of joining our temps team:

*Weekly pay on a Friday - smooth payment process

*Working with committed and highly experienced recruitment consultant

*CV's in Word Format

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

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