Our client, a leading company in the agriculture industry, is seeking a Customer Services Administrator to join their team on the outskirts of Maidstone on a fixed term contract until the end of December 2025. As a trusted partner to their customers, they are looking for a proactive individual who can provide excellent customer service and support.The Customer Services Administrator will play a crucial role in maintaining and enhancing customer relationships. You will be the first point of contact for customers, handling inquiries via telephone, email, and trade counter. Your ability to provide prompt, accurate, and friendly service will contribute to the company's reputation as a reliable and customer-centric partner.ResponsibilitiesAct as the first point of contact for customers via telephone, email, and trade counterProcess orders on the internal IFS system accurately and efficientlyManage customer queries and provide timely and effective solutionsSupport sales and buying teams in their daily operationsEnsure the CRM system is updated with relevant customer informationCoordinate outside haulage booking, parcel and pallet carrier servicesHandle export administration tasks as requiredManage holiday and meeting room bookings, refreshments, and sample requestsMaintain accurate stock records and assist with stock managementProactively contact existing and potential customers to discuss product ranges and manage their needsRequirementsPrevious experience in customer service, both via telephone and face-to-faceComputer literate with the ability to learn new systems quicklyStrong attention to detail and accuracy in data entry and record-keepingFlexibility, willingness to help, and the ability to multitask in a fast-paced environmentExcellent communication and interpersonal skillsGeographical knowledge of the country and road network is beneficialPositive attitude and the ability to take responsibility for key project deliverablesAt KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
Back to searchCustomer Services Administrator
KHR Recruitment Specialists
Posted 2 days ago, valid for a day
Maidstone, Kent ME15 8ED, England
Full Time
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Sonic Summary
- Our client, a leading company in the agriculture industry, is hiring a Customer Services Administrator for a fixed-term contract until December 2025.
- The role requires a proactive individual with previous customer service experience, both via telephone and face-to-face.
- The successful candidate will provide excellent customer support, act as the first point of contact, and manage inquiries through various channels.
- The position offers a competitive salary of £25,000 per annum and requires strong attention to detail and excellent communication skills.
- Candidates should be computer literate and able to multitask in a fast-paced environment.
