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Customer Support Officer

Huntress
Posted 12 hours ago, valid for 20 days
Location

Maidstone, Kent ME17 2BE, England

Salary

£26,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Customer Support Specialist in the pharmaceutical sector offers a salary of £26,000 per annum.
  • The position requires handling customer inquiries, providing product support, and managing orders.
  • Candidates should possess excellent communication and problem-solving skills, with a detail-oriented and team-focused attitude.
  • Key responsibilities include responding to inquiries, processing orders, resolving complaints, and updating CRM systems.
  • This role is open to applicants with the right to work in the UK, and the company promotes a diverse and inclusive recruitment process.

Job Title: Customer Support Specialist Salary: £26,000 per annum

About the Role:My client in the pharmaceutical sector is seeking a Customer Support Specialist to handle customer inquiries, provide product support, and manage orders. You'll coordinate with internal teams, resolve issues, and maintain accurate customer records while ensuring exceptional service.

Key Responsibilities:

  • Responding to inquiries via phone, email, and chat.
  • Processing orders and tracking shipments.
  • Resolving complaints and handling returns.
  • Updating CRM systems and preparing reports.
  • Supporting sales and ensuring compliance with regulations.

Qualifications:

  • Excellent communication and problem-solving skills.
  • Detail-oriented with a positive, team-focused attitude.

Apply Now:Join a leading company delivering outstanding customer service!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.