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2nd Line Support

Proactive Appointments
Posted a day ago, valid for 23 days
Location

Maidstone, Kent ME15 8ED, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is seeking a 2nd Line Support contractor for an initial 3-month contract with the potential for long-term extension.
  • The position requires a minimum of 3 years of relevant experience and offers a salary of £250 per day.
  • Key responsibilities include setting up user accounts, documentation, process improvement, and supporting IT infrastructure.
  • Candidates should have experience with Active Directory, Mobile Device Management, and Citrix Netscaler, among other technical skills.
  • Only suitable applicants will be contacted due to the high volume of applications received for this role.

Our client is looking for a 2nd Line Support contractor to start ASAP on an initial 3 month contract with a view to extend long term thereafter. 

Inside IR35 

5 days on site 

Key skills/experience

  • Setting up User and Accounts and Admin
  • Documentation
  • Looking at the processes to see where improvements can be made
  • Active Directory 
  • Mobile Device Management
  • Telephony experience 
  • Desktop – creation of images through imaging software/software roll out
  • Citrix - Netscaler
  • AV – take control of updates and installations
  • Working alongside the IT manager to ensure support tickets are meeting SLAs.
  • Network - some works may involve working alongside the server administrator where responsibilities overlap

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.