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Job Opportunity: Case Handler - Cargo Claims
We are seeking dedicated and proactive Case Handlers to join our Clients dynamic Cargo Claims Department. This is a fantastic opportunity for individuals to become part of a busy team, supporting cargo underwriters across SE Asia, the Far East, and the Indian Sub-Continent. With approximately 3,000 claims handled annually, this role offers exposure to a fast-paced, rewarding environment.
Key Responsibilities:
- Take ownership of cargo claims from initial notification through to final settlement.
- Manage correspondence and maintain accurate file administration, ensuring timely registration and protection of time bars.
- Appoint and oversee marine surveyors, survey agents, and other experts, ensuring high standards of technical quality and service.
- Collaborate with claimants to investigate the cause of damage and gather the necessary claims documentation.
- Interpret marine insurance policies and advise underwriters on their liability.
- Provide recommendations to underwriters regarding the settlement of claims.
- Prepare periodic status reports for underwriters on open and settled claims.
About You:
- Law, Mariners or P&I background
- Strong attention to detail, excellent communication skills, and the ability to manage a busy caseload.
- Someone who thrives in a fast-paced environment and can effectively collaborate with a team while managing individual responsibilities.
