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Customer Service/Stock Control

Earl Street Employment Consultants Ltd
Posted a day ago, valid for 16 days
Location

Maidstone, Kent ME17 4HU

Salary

£14.5 - £15 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client in South Maidstone is seeking a part-time Customer Service/Stock Controller to manage their office and operations for 5 to 6 hours a day, Monday to Friday, starting at 9 am.
  • The role involves dispatching orders, processing returns, managing stock, and providing customer service through various channels.
  • Candidates should have strong computer skills, excellent communication abilities, and a proactive attitude, with their own transport required due to the location.
  • The hourly pay rate for this position ranges from £14.50 to £15.00, and training will be provided on the job.
  • Applicants are expected to have a good phone manner and ideally some knowledge of Shopify and cloud systems.

Our client based in the South of Maidstone are looking to recruit a Customer Service/Stock Controller to manage their Office and Operations on a Part Time basis.

The role will be 5/6 hours per day Monday to Friday with a 9am start time.

Responsibilities:

  • Dispatch orders daily - pick, pack and post to customers
  • Process returns and exchanges twice weekly
  • An active role, checking in new stock and putting it away
  • Ensure smooth running of dispatch and operations
  • Flag any low stock items that need top ups
  • Arrange alterations with tailor
  • Manage customer services daily - answering phone, email, live chat
  • Liaise with customers on any out of stock or delayed items
  • Manage the office and stock room
  • Order stationary when low
  • Procurement

Applicant’s will require their own transport due to clients location

  • You will be actively moving and arranging stock
  • Strong computer skills and competent in use of Office Suite
  • Excellent customer service and communication skills
  • Personable and positive attitude
  • Good at planning and organised
  • Has initiative and is proactive
  • A team player who is also able to work well on their own
  • Have a good phone manner
  • Knowledge of shopify and cloud would be beneficial
  • Training will be provided on the job

Hourly pay rate £14.50 - £15.00 per hour.

We are acting as an Employment Agency in relation to this role

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.