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Are you a driven and experienced leader looking for an exciting opportunity to manage a dynamic team in a fast-paced environment? We are seeking a talented Store Manager to join this team and take charge of one of the nits/Brands at a busy Travel Hub location in Kent.
As a Unit Manager, you will be a key member of the site management team, responsible for ensuring the efficient and profitable operation of your designated Unit/Brand. Your main goal will be to maximize sales and profit while continuously improving performance.
Key Responsibilities of the Store Manager
- Provide visible leadership and hands-on support to your team. Drive change and foster a "will do" attitude to achieve outstanding results.
- Ensure consistent performance through effective management and development of your team.
- Achieve or exceed operational targets and ensure consistent product delivery, customer service, and operational standards.
- Maintain compliance with all legislative requirements, company standards, and loss prevention protocols.
- Enhance customer service standards within your Unit/Brand to deliver a quality experience.
- Manage financial performance to achieve or exceed budgeted profit targets.
- Control costs, monitor financial trends, and manage wages in line with sales.
- Achieve or exceed gross profit margins.
- Address customer complaints promptly and proactively develop plans to prevent future issues. Recognize and respond to underperformance effectively.
- Utilize company and brand training tools to develop both yourself and your team.
- Ensure timely completion of performance reviews and manage recruitment and vacancies effectively.
The benefits of the Store Manager
- £33,000 max with an annual bonus potential of 10% based on Sites performance
- Employee discount up to 70%, contributory pension after 3 months, £1 meals while on duty, employee assistance program, free parking, friends and family scheme.
- Career development and advancement opportunities within the company.
- Comprehensive training programs to support your professional growth.
