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Job Title: Service EngineerJob Type: Full time/permanentLocation: This is a field based role and you will be covering an area South of London Salary: £35,000 per annumThis is a fantastic opportunity to join a rapidly expanding company with great values and opportunities for progression in the future as they grow further.
Purpose of the role: You will work as part of a team servicing products to provide the business and its customers with technical support nationwide. You will accurately diagnose and remedy reported faults whilst always maintaining a professional and positive attitude.Duties & Responsibilities:
- Responding to jobs at agreed timescales , consulting with the wider team on any changes to schedules
- Responsible for managing all spare parts carried on the van or specifically for Customers, ensuring stock levels are maintained and recorded accurately.
- Ability to be flexible with working hours, as out of hours attendance including weekends may be required from time to time.
- Working efficiently, with overnight stays where travel is prohibitive, in consultation with your line manager.
- To be responsible for identifying/testing and return of faulty parts.
- Oversee and report on stock levels ensuring that all stock used is booked out on Worksheets / stock sheets.
- Complete time sheets in accordance with deadlines.
- Be responsible for the good care of company property, including vehicles, tools & equipment, IT equipment.
- Ensure you keep up to date with technical information and updates provided by the Technical Support Department
- Provide all the necessary documentation for Security Clearance purposes.
- Scheduled tasks are completed to the required standards.
Skills Required:
- Technical competence
- Great attention to detail
- Logical approach to problem solving/trouble shooting
- Good geographical knowledge.
- Excellent communication skills both written and verbal
- Competent IT user - capable of use a variety of systems
- Due to the nature of work undertaken at our client's the successful applicant will be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.
