Position: Neighbourhood ManagerContract: 12-Month Fixed-Term Hours: Full-Time, 35 Hours per WeekSalary: £34,039 - £39,331 (DOE)Location: Flexible home working with a requirement for fieldwork within designated patches
Are you an experienced Neighbourhood Manager looking for your next challenge? We are recruiting for two dynamic professionals to join our client's team on a fixed-term basis to cover maternity leave.
The Role
As a Neighbourhood Manager, you will manage a defined patch of properties, delivering exceptional tenancy and estate management services to residents. You’ll take ownership of your patch, ensuring tenants feel supported and their homes and communities are well-maintained.
Key Responsibilities:
- Tenancy and estate management, including pre-void inspections and new tenant sign-ups.
- Conduct home visits to address tenancy issues and breaches.
- Manage low-to-medium-level anti-social behaviour cases.
- Perform annual tenancy audits (minimum of 20% of patch properties).
- Investigate potential tenancy fraud or subletting concerns.
- Implement minor environmental improvements using a defined budget.
- Liaise with councils and stakeholders to manage neighbourhood projects.
- Represent the organisation at agency meetings related to community safety and development.
- Handle administrative procedures such as tenant rights, mutual exchanges, and abandoned properties.
About You
To excel in this role, you’ll need:
- Experience in tenancy and estate management.
- A proven ability to manage anti-social behaviour cases and tenancy breaches.
- Strong communication and organisational skills.
- Confidence in managing budgets and authorising payments.
- A collaborative mindset to work with local councils and stakeholders.
- A full UK driving licence and access to your own vehicle (essential).