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1st Line Support Engineer

Atlas Recruitment Group Limited
Posted 3 days ago, valid for a month
Location

Maidstone, Kent ME15 6YQ, England

Salary

£24000/annum 4 days in office, 1 from home

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Contract type

Full Time

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Sonic Summary

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  • The Atlas Recruitment Group is seeking a 1st Line Support Engineer for a Managed Service Provider located in Maidstone, Kent, offering a salary of £22,000 to £24,000.
  • The role involves providing technical support across both 1st and 2nd Line, allowing for the development of a broad technical skillset.
  • Candidates should have a couple of years of industry experience or relevant certifications such as CompTIA.
  • The position includes hands-on project work and occasional customer site visits, in addition to standard service desk responsibilities.
  • Daily tasks will involve working with Microsoft technologies and networking components, including Windows 7-10, Office 365, and TCP/IP.

1st Line Support Engineer

Managed Service Provider, Flex Working

Maidstone, Kent

22-24,000

The Atlas Recruitment Group are currently helping an established but growing Managed Service Provider to search for a 1st Line Support Engineer to work from their Maidstone offices on a permanent basis.

The organisation provides a range of technical services to businesses across the South East, primarily across London and Kent; this includes remote IT Support, on-site services, Cyber Security, Software Development and much more so you will join a highly technical evironment and be surrounded by experienced industry professionals.

As a 1st Line Engineer, you will gain the responsibility and autonomy to work across both 1st and 2nd Line support, giving you the opportunity to build a broad technical skillset in a fairly short amount of time. You will also not be limited to working across a Service Desk, but also work across hands-on project-based work including occasional customer site visits.

On a day-to-day basis you will be working closely with the Microsoft Stack and will be supporting and using the below technologies:

  • Microsoft Windows 7-10, Office 365, Exchange, Windows Server, Active Directory, Group Policy
  • Networking: TCP/IP, DNS, DHCP, VPN, Firewalls, Switches, Routers
  • VoIP and mobile phone support

This role will suit either someone with an industry certification such as a CompTIA as well as someone with a couple of years industry experience.

If this sounds of interest and you would like to discuss further, please apply with your recent CV and we'll be in contact within 24 hours.

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