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Are you a careful, organised and detailed worker? A team player happy working in a small team environment?WE Talent are seeking a Loan Kit Assistant to help deliver a successful Loan Kit operation to clients across the UK
Working alongside the warehouse and quality teams you will be covering the following key responsibilities:
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Manage Surgical Kits:
- Inspect and service implant and instrument kits after customer use, checking for missing items and damage.
- Ensure all relevant paperwork and system updates are completed for accurate and timely invoicing.
- Maintain and replenish kits for future use by replacing damaged or out-of-date items and keeping system records updated.
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Demonstration Kits:
- Assemble and maintain demo kits to meet demand, replacing any missing or damaged items, and keeping system records accurate.
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Compliance and Safety:
- Follow all safety procedures and wear necessary protective equipment when handling contaminated goods.
- Ensure compliance with company standards, including procedures and work instructions.
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Coordination and Communication:
- Work closely with the team management to ensure kits are processed and shipped on schedule.
- Assist Customer Service with enquiries and ensure bookings are processed correctly.
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Quality and Process Improvement:
- Participate in stock/inventory checks to ensure stock accuracy.
- Help resolve customer complaints, returns, and non-compliance issues, working with the Quality Assurance team.
- Continuously improve business processes and contribute to maintaining high standards through regular reviews.
Skills & Experience:
- Proven experience of working in a warehouse/stores or stockroom environment (goods in / dispatch)
- Strong communication and problem-solving skills.
- Experience of working in medical devices / loan kits is desirable but not essential
- Knowledge of modern warehousing practices and proficiency in MS Word, Excel, and inventory management systems.
- Attention to detail, taking pride and ownership in your role
We would particularly welcome applications from candidates who have worked in medical device / engineering / component manufacturing or distribution environments and are used to the attention to detail and accuracy required for the standards of workDon’t delay, apply now!
