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Helpdesk Support Engineer

Aspectz Ltd
Posted 7 days ago, valid for a month
Location

Maldon, Essex CM9 4XB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The client is seeking a Helpdesk Support Engineer in Tolleshunt Major near Maldon, Essex to join their small professional team.
  • The role involves providing technical support to customers via telephone and remote access, including resolving issues related to MS Windows, Bluetooth, and WIFI.
  • Candidates should have previous PC or technical support experience and a driving license due to the company's location.
  • The position offers a basic salary ranging from £26,000 to £28,000 depending on experience, along with free parking and opportunities for career development.
  • Specialist training on the company's product range and tailored software will be provided.

Based in Tolleshunt Major near Maldon in Essex, my client seeks an additional Helpdesk Support Engineer to join their small, professional team.

Role:

  • To provide technical support to a growing number of customers via telephone and remote access
  • To provide technical support and updates on MS Windows
  • Identify and resolve Bluetooth communication issues
  • Identify and resolve WIFI issues
  • To provide PC support and PC fix
  • To learn the about the full product range (training given)
  • To learn about the company's own tailored software (training given)

Required:

  • Previous PC / Technical Support experience
  • A driving licence due to company location
  • Excellent telephone manner / communication skills
  • The desire to learn about a unique product range and associated software
  • Willingness to work as a key member of a small but growing team

Offered:

  • Basic salary of £26k to £28k depending on experience
  • Free Parking
  • Lots of opportunity for career development
  • Specialist product and software training

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.