Back to search
IT Support Engineer - Windows, O365, AD, Networking, VMWare - North Yorkshire
I'm looking for a skilled customer-focused IT Support Engineer to provide exceptional technical support to internal customers. The ideal candidate will combine strong technical knowledge with excellent customer service skills.
They have a flat structure with a Team of 14 Support Engineers so you will get involved in everything from 1st to 3rd Line Technical Support.
You will have access to all their technical estate so can get involved in providing fixes to a broad and varied range of technical issues. This is not just logging problems for someone else to fix!!
Whilst primarily BAU focused you will also get involved in projects and roll-out of new technologies. They offer great opportunities for skill and career progression.
You will provide 1st to 3rd line technical support for Desktops, Networks, Servers, Security, Backup and DR, Application Support and upgrade etc.
Required Experience:
- At least 3 years IT Support experience in a busy technical environment
- Strong knowledge of Windows 10/11 operating systems
- Experience with Microsoft Office 365 suite
- Virtualisation with VMWare or Hyper-V
- Understanding of networking concepts and troubleshooting
- Excellent problem-solving and analytical skills
- Outstanding communication and customer service abilities
Please note they need someone with a driving licence and their own transport.
Salary - £28,000 - £35,000 + £3,000 on-call allowance + benefits
Location: Malton, North Yorkshire - Office based role.
If you're passionate about IT Support and customer service and want a role that will help you progress your career and skills then we want to hear from you! APPLY NOW to join their talented IT team.
